Santander Edge Explorer Reward July 2026 Terms and Conditions

These terms and conditions govern the Santander Edge Explorer Campaign; participants who open or transfer to a Santander Edge Explorer current account within the promotional period and are deemed eligible by Santander may claim a Reward. The Reward is a £150 Hotel Voucher to use via https://st.travelcredits.com/profile.php. These terms and conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Participants in this promotion agree to be bound by these terms and conditions (https://www.santander.co.uk/personal/campaign). Please retain a copy for your information. 

Promoter: Santander UK PLC, 2 Triton Square Regent’s Palace, London, NW1 3AN, United Kingdom

Administrator: TLC Marketing Worldwide UK Ltd, 55 Baker Street, London, W1U 7EU.

1.     Promotional Period: 

1. Purchase period: 30 June 2026 and before the offer is withdrawn by the Promoter. 
2. Registration Period:  60 days from the date of receiving your redemption code from Santander. You must first complete all of the Santander Edge Explorer  conditions, as set out in  https://www.santander.co.uk/personal/campaign

2.     Eligibility:  

a.     This promotion is open to UK residents aged 18-73, excluding Santander UK staff.

1. Maximum of 1 Reward per person.  
2. You must have completed all of the conditions set out in the terms and conditions.   

3.     The Reward:  

a.     If you satisfy the eligibility criteria, you will be able to claim The Reward which is; £150 credit towards a hotel booking as further described in paragraph 5 (the “Reward” and each, a “Reward”). 

b.     No cash or other alternative Reward will be provided in whole or in part, except that in the event of circumstances outside of its control, the Promoter reserves the right to substitute a similar Reward of equal or greater value. The Reward is not for re-sale, cannot be auctioned or exchanged and is not transferable or redeemable for cash.  

c.     The £150 Hotel voucher is for use solely via https://st.travelcredits.com/profile.php online platform.  

4.     How to claim your Reward:  

a.     If you meet the eligibility criteria you will receive an email from the Promoter containing a unique registration code and details of how to claim your Reward.  

b.     Within 60 days from the date of the Promoter’s email, you’ll need to visit https://travel.tlcrewardportal.co.uk/ and register to claim your Reward. You must provide the following information: 

              i. Full name & title 

              ii. Current valid email address 

              iii. Unique registration code  

c.     You will not be asked for your sort code and account number.  

d.     If your claim is approved, within 3 working days of registration, you’ll receive an email from the Administrator to the email address you provided at registration, with details of how to access your chosen Reward.  

5.     £150 Hotel Voucher: terms and conditions:  

a.     You will receive a username and PIN by email (to the email address you provided at registration), which you must use to access hotels listed on the Travel Credits website: https://st.travelcredits.com/profile.php online platform.  

b.      and redeem your Reward.  

c.     This Reward is valid for 6 months from the date you receive the Administrator’s email containing your username and PIN. 

i. You will be able to browse the listed hotels and once you have selected a hotel and room, provided you use the correct username and PIN, £150 will be automatically deducted from the total amount payable during the booking process.  

ii. You must input your full name, email address, contact number, full postal address and payment details. Once the booking has been processed, you will receive a booking confirmation to the email address you provided.  

d.     If you are booking a hotel stay which costs less than £150, no payment details will be required and you can use the remaining balance on another hotel booking.  All bookings must be made within the 12-month period from the date you receive the Administrator’s email containing your username and PIN.  

e.     Multiple vouchers cannot be used for the same hotel booking.  

f.      Confirmation, changes and cancellation policy:   

              i. The Administrator has no contractual responsibility for hotel bookings, which will be subject to each hotel’s applicable terms and conditions, which will be viewable on the Travel Credits website. 

              ii. The booking confirmation will be sent to you by e-mail. If you do not receive a booking confirmation e-mail within 24 hours of placing the booking, you can contact TLC Customer Services by emailing customerservice@travelcredits.com and quoting your username.  

              iii. It is expressly agreed that the data stored in the information systems of the Travel Credits website, or its partners shall constitute proof with respect to your booking(s). Data stored in computers or electronic media is valid proof and shall therefore be acceptable under the same conditions and with the same evidential value as a physical written document.  

              iv. By making a booking, you agree to the relevant hotel’s terms and conditions. It is your responsibility to check all information, including cancellation terms, before making a booking.  

              v. If you are unable to attend a confirmed booking, you should inform the Administrator as soon as possible by sending an email to customerservice@travelcredits.com and quoting your username.  

              vi. If you wish to cancel or amend a booking, you should contact TLC Customer Services as soon as possible through the ‘Amend/Cancel’ section found in ‘My bookings’ on the Travel Credits website or by sending an email to customerservice@travelcredits.com and quoting your username. All cancellations are final and if you have cancelled a booking, you will need to make a new booking. 

              vii. Some bookings will be non-refundable. This will be set out in the relevant hotel’s terms and conditions and will always be clearly communicated in the booking information available to you before making a booking. If you cancel a non-refundable booking, you will have no right to a refund or to receive any substitute offer, compensation of any kind or cash equivalent.  

              viii. If you miss a scheduled booking and have not cancelled the booking in accordance with the relevant hotel’s cancellation terms, you will be classified as a ‘no show’. This means your booking will be cancelled by the hotel and you will have no right to any refund, substitute offer, compensation of any kind or cash equivalent.

6.     Any tax liability arising from receipt of the Reward will be your responsibility.   

7.     All bookings are subject to hotel availability.  

8.     This Reward cannot be used in conjunction with any other offers. 

9.     Participating in this promotion, including carrying out the steps set out in paragraphs 4 to 5, is deemed acceptance of these terms and conditions.